PRISM Application Support

For immediate help and support for a PRISM application or PRISM printing, please contact our support team.

Submit a Ticket

Call: 412-624-HELP (4357)


If you have any questions regarding PRISM TRKS access, responsibilities or time cards:

Contact Us

Call: 412-383-TIME (8463)

Submit Forms

All completed and signed forms are to be sent to FIS Customer Assessment.

Mail to: 1900 Cathedral of Learning
Fax: 412-688-6064

PRISM Training

Training classes and webinars are offered monthly. For inquiries about training, please contact us by using the "Contact Us" form.


Register for a Class


Classroom Location: M3 Thaw Hall

3943 O'Hara Street. Pittsburgh, PA 15260

Request For Service (RFS)

The Request for Services form is to be used by authorized data owners only to request specific modifications or new development in the systems supported by the FIS Business Solutions Department.

Submit a Request for Service

Contact Us

(All Fields are required)